Accessibility
Do I have to go on the internet to get my information?
Can my doctor view my information after I leave his office?
Will my doctor be able to open Portable Health Profile™?
Does my doctor need to download Portable Health Profile™ software to view my information?
Can I print a paper copy of the information?
How long is information saved on Portable Health Profile™?
What if I lose my CD or Flash drive?
Is it risky to carry my information with me?

Filling In and Updating your Portable Health Profile™
How can I get my Medical records from my doctor, and will there be a fee?
How long will it take me to complete?
How can I add medical images?
How do I make changes to the Portable Health Profile™?
How many times can I change information on my Portable Health Profile™?
How do I know what Operating System I am using?
Can I make changes to my Portable Health Profile™ Mini CDR's?
Can I make changes to my Portable Health Profile™ Flash drive?

Installation and System Requirements
Will Portable Health Profile™ work with my computer?
How do I know what Operating System I am using?
Does the Portable Health Profile™ take up space on my hard drive?
What is a USB Flash Drive?
Will a USB Flash Drive work in my computer?
Does my computer have a USB Port?
Do I need a special driver for Microsoft® Windows 2000, ME or XP?
Do I need a special driver for Microsoft® Windows 98 & 98SE?
Do I need to Charge my Portable Health Profile™ USB flash drive?
Does My Portable Health Profile™ need a battery?
How do I know if I have a CD Burner?
Will the Portable Health Profile™ Mini CDR work in my CDROM Drive?
Can I get additional Portable Health Profile™ Mini CDR's




Accessibility
Do I have to go on the internet to get my information?
No, Portable Health Profile™ was specifically designed so that you are never required transmit your personal medical information via internet or phone.

Can my doctor view my information after I leave his office?
Yes, If you allow your doctors to save on their computers ,No if you do not. It always up to you.

Will my doctor be able to open Portable Health Profile™?
Yes, provided they have either a USB port or CD ROM drive. These are almost universal on computers.

Does my doctor need to download Portable Health Profile™ software to view my information?
No, the program is stored on the Flash drive or the Mini-CD.

Can I print a paper copy of the information?
Yes, it is always a good idea to take a paper copy with you the first time you see a new physician.

How will Emergency Personnel know I have Portable Health Profile™ in an emergency?
The emergency stickers included will alert emergency personnel to locate your CD or Flash Drive. Use one at home and one in the car.

What if I lose my CD or Flash drive?
The information is always stored on your home computer so you will always have your information at home.

Filling In and Updating your Portable Health Profile™
Is it risky to carry my information with me?
No, there is more vital information contained in your wallet or purse (Drivers License, Credit Cards, etc.) and we carry these each day without a thought.

How can I get my Medical records from my doctor, and will there be a fee?
Your physician is required by law to make available to you a copy of all of the information located in your file/chart. Some physicians will charge a small fee, usually less than $25.00 for copying expenses.

How long will it take me to complete?
Once you have secured your records it should take no longer that 25-30 minutes to complete.

How can I add medical images?
Secure your medical images (EKG, CT Scan, MRI, X-ray, Mammogram) from your physician and have them scanned as a JPEG image. This can easily be done on your home scanner or at any copy shop.

How do I make changes to the Portable Health Profile™?
Simply type in new information into the Portable Health Profile™ forms the new information is automatically saved.

How many times can I change information on my Portable Health Profile™?
Changes are unlimited!

How long is information saved on Portable Health Profile™?
The memory on your Portable Health Profile™ flash drive is designed for at least of 10 years.

Can I make changes to my Portable Health Profile™ Mini CDR's?
Yes, you can update your Portable Health Profile™ CDR approximately 2-3 times. Simply make changes on your home computer and follow steps for burning CD. Additional CDR's are available on our products page.

Can I make changes to my Portable Health Profile™ Flash drive?
Yes, simply make changes to Portable Health Profile™ forms on your home computer and export to Portable Health Profile™ flash drive. Old files will be saved with new information.

Installation and System Requirements
Program Software

Will Portable Health Profile™ work with my computer?
Yes, if you have a USB port, CD Burner and are using at least Microsoft Windows® 98 operating system.

How do I know what Operating System I am using?
When you turn on your computer it should come up on the start up screen.

Does the Portable Health Profile™ take up space on my hard drive?
Yes, but the program is around 1 megabyte, that is very small.

USB Flash Drive
What is a USB Flash Drive?
A USB flash drive is portable memory like a CD or a Floppy Disc.

Will a USB Flash Drive work in my computer?
Yes, provided you have a USB port, and are using at least Microsoft® Windows98.

Does my computer have a USB Port?
Nearly 95% of all computers built in the last 4 years have a USB port. Check you computers owners manual.

Do I need a special driver for Microsoft® Windows 2000, ME or XP?
No, Windows will automatically recognize USB flash drive.

Do I need a special driver for Microsoft® Windows 98 & 98SE?
Yes, the driver is included. Follow instructions included with your Portable Health Profile™.

Do I need to Charge my Portable Health Profile™ USB flash drive?
No, There is no battery so it will always be ready in an Emergency.

Does My Portable Health Profile™ need a battery?
No, There is no battery so it will always be ready in an Emergency.

Mini CD-ROM
How do I know if I have a CD Burner?
In you computer manual is the CD drive referred to as CDR or CDRW? If yes then you have the ability to burn CDs.

Will the Portable Health Profile™ Mini CDR work in my CDROM Drive?
Yes, the Portable Health Profile™ CDR will fit into any computer CD ROM drive. It will not work in car CD players.

Can I get additional Portable Health Profile™ Mini CDR's
Yes, please look under products section of our website.




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